About this role
Customer Success Manager, Mid-Market at Greenhouse. Location: United States or New York City or Ireland. Role: managing relationships, driving retention, building workflows Requirements: 3+ years account management/customer success (B2B SaaS preferred), proven revenue retention, experience building AI workflows/automations, strong written/verbal/presentation and objection-handling skills, US work authorization required. Category: Customer Service Seniority: Mid Level Tools: Greenhouse Commitment: Full Time Workplace: Remote Languages: English