About this role
Great Waste a Waste Connections company is looking for individuals who have a passion for career growth and share our #1 value: SAFETY! We are looking for Dispatcher to join the team at our Great Waste location in Opa Locka, FL. . In this position you will be taking calls from our customers and dispatching our drivers to the customers. This is a very fast paced position that requires strong computer skills, excellent communication skills, the ability to multi-task and work under pressure. As a member of our world class Dispatch Team, you will feel like you’re a part of something bigger than yourself. Our team works together towards a common goal, making our Customer Service the best in the industry! Monday-Friday starting at 8:00am – 5:00pm, typically working 10 hour days. Pay: $20.00+hr. depending on experience. Working 45-50 hour weeks.
DUTIES AND RESPONSIBILITIES:
• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. • Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage. • Assisting driver(s) when a pick up or delivery is in question before servicing. • Scheduling and dispatching work to various employees and departments throughout the day. • Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. • Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily. • Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
MINIMUM JOB REQUIREMENTS:
• High school diploma or equivalent is a must. • 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred. • Strong typing skills • Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.) • Excellent organization and communication skills, both orally and written. • VETERANS are encouraged to apply.
WHAT WE OFFER:
• Competitive pay!! • Excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to “Connect with Your Future”. • Garbage is very stable and we work year round!
• Please apply online at www.wasteconnections.com
• If you have any problems filling out the application call Pete Carreon at 832-510-5681.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.