About this role
What You Can Expect:
• Receive shipping instructions from the customer, the agent at origin or the customer's supplier. • Check the incoterm. • Check the quote made by the sales team. • Decide the shipping company with which the shipment will be made based on the rate, the quota of weekly / monthly shipments, the date of shipment, etc. • Make the booking with the shipping company. • Contact the customer to inform him of the final shipping conditions. • Receive the BL by the agent or Rhenus office in origin (House and Master) and review it. • Check shipping invoice. • Open file in the system and print all the documentation of the shipment. • Receive confirmation of arrival of the ship and the transfer of the container by the shipping company. • Send all the necessary documentation to the Customs department to proceed with the clearance. • Coordinate with the customer specific time of delivery of goods. • Coordinate the unloading of the goods with the carrier if necessary. • Check costs to be invoiced in the system and enter additional costs (occupancy expenses, delay expenses, customs inspection expenses, etc.). • Apply the procedures and controls assigned in terms of Compliance.
What You Bring:
• CFGS in International Trade, Transport and Logistics or related. • Minimum experience of 3 years in freight forwarding. • Ability to balance operational priorities with business imperatives. • Knowledge and courses related to ADR, IATA, IMDG. • Outgoing personality and the ability to communicate effectively in a diverse multicultural environment. • Ability to communicate well in written and spoken English. • Ability to work under pressure. • Ability to listen carefully to the customer and understand customer requirements. • Ability to respond to the customer with a winning service offering.