About this role
Position Summary
As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives. Generally, works under close supervision or within well-established guidelines to complete routine tasks.
Specific Job Summary
The Instructional Designer II is responsible for conducting required analyses and designing training materials for a variety of delivery methods including instructor-led, computer-based, web-based and mobile training.
Expected Contributions
• Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones. • Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk. • Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff. • Assists more senior associates in achieving business results by: • utilizing technical knowledge to identify opportunities to enhance the effectiveness of business processes. • establishing priorities for self and, where appropriate, others. • allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups. • contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc).
• Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge. • Performs other duties as appropriate.
Specific Expected Contributions
• Use established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation, and evaluation. • Conducting analyses in support of program development. • Develop curriculum and associated products in multiple formats. • Design engaging training materials for a variety of delivery methods, including instructor-led, computer-based, web-based, and mobile training. • Develop and package training products using computer-based training (CBT) authoring systems.
• Work with Graphic Artists, Programmers, and Subject Matter Experts in the development of interactive multimedia courseware. • Research and identify data sources for instructional material development and additional information needed for instructor and participant materials. • Design interactive training materials that include sound instructional design methodology, appropriate training strategies, and participant activities for small and large groups. • Develop evaluation tools for the assessment of trainee knowledge and performance. • Perform work without appreciable direction. • Resolve problems with training deliverables and services and make any necessary modifications. • Scale design efforts to meet production timelines and targeted levels of interactivity. • Keep abreast of training and development research: learning theory, motivation theory, and new materials, methods and techniques.
Candidate Profile
Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:
Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Technology). College degree and/or relevant experience typically required.
Specific Candidate Profile
Education:
• Bachelor’s Degree in related field with 3+ years of direct ISD experience.
Experience:
• Minimum of 3 years of experience in development of courseware training materials. • Experience in hospitality, timeshare or sales and marketing industry. • Functional experience with eLearning authoring software is required, such as Captivate, Storyline, etc. • Experience using established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation and evaluation. • Experience developing courseware outlines, storyboards, graphic requests, onscreen lessons, instructor guides, trainee guides, test questions, and assessments. • Experience creating various graphic design elements that support learning efforts. • Experience in the development of Instructor-led training and various support materials including PowerPoint presentations, job aids, participant materials and instructor scripts. • Demonstratable experience using the Adobe Creative Suite is preferred. • Knowledge or experience in emerging development technologies such as gamification, chatbots and AI (Artificial Intelligence). • Experience with Learning Management Systems administration and reporting • Experience with video editing and animation software such as Camtasia, Vyond, etc.
Skills and Attributes:
• Superior time management and organizational skills. • Strong written and presentation skills. • Strong quality assurance/editing skills. • Flexibility in dealing with a fast-paced, changing environment. • Excellent organizational skills in order to manage multiple task/priorities simultaneously.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.