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Employee Relations Manager @ Amazon Commercial Services Pty Ltd

Melbourne, Victoria, AUSOnsiteFull-timePosted 1 days ago

Opens on the employer's site

About this role

At Amazon, we're working to be the most customer-centric company and earth's best employer. To do this, we need exceptionally talented, bright, and driven people. If you'd like to help us build that place, this is your chance to make history. Amazon Australia is in a period of unprecedented growth — there has never been a more exciting time to join. We are seeking a strong Employee Relations Partner to join our Amazon Australia operations team, to be based in either Sydney or Melbourne. The central objective of Amazon's global operations employee relations team is to ensure our organisation's treatment of employees is fair, respectful, and consistent with our framework of core business values and objectives. To support that objective, this position's responsibilities fall into proactive and reactive categories, focused on providing exceptional employee experience. You will have deep subject matter knowledge, exceptional communication skills and the ability to work cross functionally on a wide range of employee relations initiatives. This is a highly visible and varied role, working with senior operations leadership teams. The successful candidate will influence decision making and direct the business into the future. This role will involve interstate travel up to 30% Why Amazon? Beyond joining one of the world's most customer-centric companies, you'll enjoy a range of benefits that make Amazon a great place to work: • Dogs at Work: our popular program proven to lower stress and boost morale, running successfully across our Australian corporate offices • Commuter benefits, helping you save on the cost of your daily commute • Subsidised health insurance for you and your dependents, on top of salary continuance (income protection) and life insurance • Inclusive culture: Amazon celebrates diversity of background, experience, and thought as a key driver of innovation and our mission to be the most customer-centric company in the world This position requires full-time in-office presence 5 days per week at our Melbourne or Sydney CBD location. Key job responsibilities • Champion employee interests and build long-term relationships across diverse operational teams • Partner with and influence Site Leaders and HR to design, implement, and sustain positive employee relations programs tailored to the Australian business environment • Localise global ER tools, training, and communications for the Australian workforce • Collect, analyse, and act on employee feedback and workforce data to proactively identify trends and resolve employee concerns • Support Operations and HR with complex case management • Deliver proactive employee relations training and communications across the business • Lead large-scale, country-wide initiatives that elevate the overall employee experience

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