About this role
*Dental Receptionist / Patient Care Coordinator*
We are seeking a professional, organized, and patient-focused *Dental Receptionist / Patient Care Coordinator* to join our growing dental team. The ideal candidate is warm, detail-oriented, and thrives in a fast-paced environment while delivering exceptional customer service.
As the first point of contact for our patients, you will play a vital role in creating an outstanding patient experience while ensuring the smooth daily operation of our practice.
Key Responsibilities
* Welcome and greet patients warmly upon arrival and departure * Answer and manage multi-line phone systems professionally * Schedule, confirm, and coordinate patient appointments efficiently * Assist patients with inquiries regarding treatment, insurance, and financial arrangements * Verify insurance eligibility and process claims, payments, and estimates * Maintain accurate patient records using dental software and electronic medical records (EMR) * Coordinate with clinical team members to optimize schedule flow and patient experience * Complete patient check-in and check-out procedures efficiently * Perform administrative duties including data entry, filing, scanning, and correspondence * Support practice growth through excellent patient communication and relationship building * Maintain a clean, organized, and welcoming reception area
Qualifications & Experience
* Previous experience as a Dental Receptionist or in a dental office is preferred * Experience with *Dentrix* is strongly preferred; familiarity with *Epic* is considered an asset * Knowledge of dental terminology, insurance processes, and treatment coordination * Experience working with electronic medical records (EMR) systems * Strong computer and administrative skills * Exceptional verbal and written communication abilities * Excellent organizational skills and attention to detail * Ability to multitask and remain calm in a busy environment * Professional appearance and demeanor suitable for a patient-facing role
The Ideal Candidate Is:
? Friendly, compassionate, and patient-centered ? Highly organized and detail-oriented ? A strong team player with a positive attitude ? Comfortable working in a fast-paced environment ? Committed to delivering exceptional patient experiences
*Join our growing practice and become part of a team dedicated to helping patients smile with confidence every day.*
*Job Type:* Full-time / Part-time *Schedule:* Evenings and Saturdays are required. *Compensation:* Competitive and based on experience
Pay: $20.00-$30.00 per hour
Work Location: In person