About this role
*Operations Supervisor (Retail Portfolio) | Warrington PCI Management (WPM)*
Warrington PCI Management is seeking an experienced Operations Supervisor to support a portfolio of retail shopping centres.
This role is ideal for someone with strong retail property operations experience who can lead day-to-day maintenance, coordinate contractors, and ensure each property remains safe, efficient, and well-maintained. Experience in retail environments (e.g., shopping centres, retail plazas) is strongly preferred, as the role requires an understanding of high-traffic properties and tenant-facing operations.
*Please note this role requires continuous status in Canada due to the Security Clearance required for this portfolio. *
*What You?ll Do*
* Lead and supervise maintenance and janitorial teams across multiple retail properties * Plan, schedule, and oversee repairs, preventative maintenance, and capital projects * Conduct regular site inspections to identify issues and maintain high property standards * Support the safe, reliable operation of building systems (HVAC, lighting, life safety, etc.) * Coordinate contractors and trades, including site access and follow-ups on approved work * Support tenant coordination, including move-ins, move-outs, and tenant improvements * Respond to tenant inquiries and operational requests in a professional, timely manner * Ensure properties remain clean, safe, and compliant with health & safety standards * Assist with budgeting, tracking projects, and operational planning * Participate in an on-call rotation for after-hours emergencies
*What We?re Looking For (Must-Have)*
* Minimum 5+ years of retail property maintenance or building operations experience * Direct experience working in retail environments (shopping centres or retail plazas) * Experience with commercial building systems (HVAC, electrical, mechanical, life safety) * Proven ability to supervise or lead maintenance or operations teams * Valid driver?s license with a clean driver?s abstract * Ability to travel between multiple properties * Availability for evenings, weekends, and on-call emergency response * Legally authorized to work in Canada
*Nice-to-Have*
* Trade certification in a building operations-related field * Experience with property systems (e.g., Angus Anywhere, DDC, etc.) * Strong proficiency with Microsoft Office (Outlook, Excel, Word) and mobile tools
*What Will Help You Succeed*
* Strong leadership and team coordination skills * Excellent customer service and communication abilities * Proactive and detail-oriented with strong problem-solving skills * Ability to stay calm under pressure and follow through on issues * Commitment to safety and maintaining high operational standards
*Why Join Us*
* Work with a supportive and collaborative operations team * Play a key role in maintaining high-performing retail properties * Be involved in ongoing operational improvements and projects * Opportunity to grow within property operations and leadership
*Schedule & Work Requirements*
* Full-time * Travel required between multiple retail sites * Must be available for after-hours emergency response
Pay: $85,000.00-$105,000.00 per year
Benefits: * Company events * Dental care * Extended health care * On-site parking * Paid time off * RRSP match * Vision care
Application question(s): * Describe your experience working with retail shopping centers. For example, what types of building systems have you worked with? * Are you able to travel between multiple properties? (Yes/no)
Experience: * Retail Property Maintenance: 5 years (required)
Licence/Certification: * Driving Licence (required)
Work Location: In person