About this role
Key Equipment Services Inside Sales Specialist $28 - $35 per hour Who we are: Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in western Canada. We have 40 years of history, and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence, and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service! A Day in the life: The Inside Sales Specialist will focus on customer acquisition and sales penetration to grow Key's market share. The role will positively impact our brand perception across western Canada. The position involves cold calling new potential clients, referrals and leads, providing prospective and current clients with our service offerings. It will also involve account management that includes providing resolution of service escalations from customers alongside our service team. If you have a sales background, are goal-oriented, energetic, self-motivated with the ability to multitask and manage time efficiently this is the role for you. This is an active job opening for a vacancy that currently needs to be filled. Responsibilities:
• Acts on new leads and prospects warm leads to find new clients. • Uses negotiation skills to close deals. • Communicates with existing customers regarding their needs. • Coordinates with PMP team to retain PMP contracts and execute new contracts. • Creates genuine connections and long-term business partnerships with our existing and desired client bases. • Researches potential leads from business directories, web searches or digital resources. • Creates and maintains a database of prospective clients. • Presents and delivers information to potential clients, answering any inquiries. What you will bring:
• Previous sales experience in the food service or hospitality industries an asset • Previous experience in outbound call centers, inside sales experience or related sales experience preferred • Strong computer skills including Microsoft Office (Word, PowerPoint, Outlook and Excel) and CRM/Salesforce experience • Excellent verbal and written communication skills, the ability to call, connect and interact with potential customers • Knowledge of sales process from initiation to close Why