About this role
O?Neill Auto Group is looking for a Receptionist to join our team at our Nissan Corner Brook location.
The Receptionist serves as the primary liaison to greet visitors by phone and in person. You are the first contact between the organization and its clients.
As a Receptionist, you report to the Sales Manager and your key responsibilities include but are not limited to:
* Attending to customers with a clear, friendly voice along with a professional demeanor * Answering phone system and transferring customers/prospects to the appropriate department and ensure proper follow-up in a timely manner * Directing customers upon entering the building to the appropriate department and ensure proper follow up to confirm customers have been taken care of * Handling customer concerns with sincere understanding and refer them to the appropriate individual/department for resolution * Maintaining confidentiality of customer and company information * Ensuring all company safety policies and procedures are strictly followed * Ensuring customer areas are tidy and stocked with complimentary snacks and beverages * Confirming with immediate management that there are no outstanding tasks to be completed before leaving the dealership at the end of each shift * Other duties as assigned
*Requirements*
* Experience in retail customer service within the automotive industry is considered an asset * Excellent verbal and written communication skills * Exceptional time management and organizational skills * Ability to provide excellent customer service * Professional phone etiquette * Ability to work in a fast-paced environment * Clean code of conduct * Valid Class 5 Drivers License * Clean drivers abstract
Why O?Neill Auto Group:
This is an exciting opportunity to maximize career potential and grow within a large organization. We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits: * Company events * Dental care * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * RRSP match * Vision care
Work Location: In person