About this role
*Who We Are:* Robert Bury & Company, established in 1904, is an industry leader in the distribution of high quality products and accessories to the furniture, kitchen cabinet, store fixture, millwork and other woodworking related industries. Today we operate 8 sales and distribution centers strategically located throughout Canada.
*Job Description: *Our customer service representatives provide essential support to our customers by providing superior product knowledge, troubleshooting order challenges and offering the highest level of customer service.
*Key Duties & Responsibilities:*
- Delivering exceptional customer service to existing clients
- Help customers troubleshoot existing orders
- Respond to customer queries regarding product line
- Develop a comprehensive knowledge of our products
- Daily administration duties
*Knowledge, Skills & Key Competencies:*
- Bilingual (English and French) preferred
- Experience in sales and / or administration an asset
- Ability to work in a fast-paced environment
- Organizational and time management skills
- Self-motivated and able to work independently to meet or exceed goals
- Proficiency in Microsoft Word, Excel and Outlook are required. Familiarity with NetSuite by Oracle an asset
- Position is full-time, on site at our Moncton office
- Competitive salary based on experience.
Job Types: Full-time, Permanent
Pay: From $40,000.00 per year
Benefits: * Casual dress * Company events * Extended health care * Life insurance * On-site parking
Education: * Bachelor's Degree (preferred)
Experience: * customer service: 1 year (preferred)
Work Location: In person