About this role
We are looking for a motivated Solution Engineering Intern to join our presales team(13 month program) excusively for the students who will have their placement year in 2026. This internship offers a unique opportunity to gain hands-on experience at the intersection of technology, sales, and customer engagement. You will support our Solution Engineers in demonstrating product value, solving customer challenges, and contributing to the success of our go-to-market strategy.
This role is ideal for students or recent graduates interested in technology, consulting, and customer-facing careers.
Key Responsibilities
Assist Solution Engineers in preparing customer demos, presentations, and proof-of-concepts.
Research industries, customers, and competitors to support discovery and value messaging.
Support the creation of technical content (demo environments, product decks, knowledge articles).
Shadow customer meetings to understand how we uncover requirements and position solutions.
Collaborate with Sales, Marketing, and Product teams on ad-hoc projects and campaigns.
Document best practices, learnings, and contribute to team knowledge sharing.
What You’ll Learn
How presales contributes to the technology sales cycle.
Best practices in solution storytelling and technical demos.
How to translate customer challenges into business and technical solutions.
Exposure to SaaS, AI, and enterprise IT solutions.
Career pathways in Solution Engineering, Consulting, and Technology Sales.
Currently pursuing or recently completed a degree in Computer Science, Engineering, Business, or related field.
Passion for technology and problem-solving.
Strong communication and presentation skills.
Curious, proactive, and eager to learn in a fast-paced environment.
Basic knowledge of SaaS, cloud technologies, or IT systems is a plus (training provided).
Once you are pre-selected, you will join us in our headquarters for an exciting Assessment Day, where you will learn more about our company culture, career progression and why Freshworks is the right place for you.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.