About this role
Manager – Customer Service at Hard Rock Digital. Location: New Jersey or Toronto. Role: leading supervisors, managing metrics, coaching staff Requirements: 5+ years managing large teams, bachelor’s degree required, sportsbook/iGaming experience preferred, strong people management, performance and quality focus, analytical skills, ability to work flexible schedule (days, evenings, weekends, holidays). Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English