About this role
Associate, Process Management at Cactus Communications Services Pte. Ltd.. Location: India or Mumbai or Princeton or London or Singapore or Beijing or Shanghai or Seoul or Tokyo. Role: coordinating workflow, responding queries, building relationships Requirements: 6–12 months client-servicing experience; strong verbal and written English; professional email writing and empathy; organizational and time-management skills; analytical mindset for process improvements; Microsoft Word/Excel proficiency; able to work rotational 24x7 shifts. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Teams Commitment: Full Time Workplace: Remote Languages: English