About this role
Service Desk Administrator at VBP. Location: Cebu City, Cebu, Philippines. Role: administering platform, creating dashboards, coordinating incidents Requirements: Bachelor's or equivalent; proven experience administering ITSM platforms; strong ITIL knowledge; workflow/automation and CAB experience; SLA/reporting and dashboarding with Microsoft Excel and Power BI; major incident coordination skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft Excel, Power BI, ITSM Commitment: Full Time Workplace: Onsite Languages: English