About this role
Service Desk Analyst at VBP. Location: Cebu City, Cebu, Philippines. Role: providing support, logging tickets, provisioning accounts Requirements: Provide first-level IT support for Windows and Microsoft 365 apps, use Datto RMM, Autotask, and IT Glue, handle incidents and service requests, provision user accounts and passwords, and follow SLAs. Category: Information Technology Seniority: Entry Level Tools: Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Datto RMM, Autotask, IT Glue, Microsoft Entra ID Commitment: Full Time Workplace: Onsite Languages: English