About this role
Senior Customer Experience Manager, Enterprise at Navex. Location: Lake Oswego or Charlotte or Houston. Role: owning experience, building relationships, driving adoption Requirements: 8+ years in customer success/account management or SaaS post-sales leadership; experience improving retention and expansion; data-driven CX and lifecycle analytics expertise; strong executive communication and cross-functional influence. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English