About this role
Technical Services Manager at Trafera. Location: Arden Hills, Minnesota, United States. Role: setting standards, resolving issues, leading team Requirements: Bachelor's in IT or equivalent, 7+ years IT operations/infrastructure/technical support with 3+ years leading a team; experience with Microsoft 365/Entra ID/Intune, FreshService, networking, backup/DR, MFA, and SLA management. Category: Information Technology Seniority: Senior Level Tools: FreshService, Entra ID, Intune, Microsoft 365 Certifications: itil, comp-tia security+, comp-tia network+, md-102, az-104 Commitment: Full Time Workplace: Onsite Languages: English