About this role
IT Service Management Administrator at Employer. Location: Salt Lake City, Utah, United States. Role: administering ITSM, managing incidents, improving automation Requirements: Bachelor's degree or equivalent, 5+ years supporting enterprise ITSM, 3+ years administering Ivanti, strong ITIL knowledge, experience with PagerDuty and Jira, REST API integrations, and operational reporting. Category: Information Technology Seniority: Senior Level Tools: Ivanti Neurons for ITSM, Ivanti Service Manager, PagerDuty, Jira, Jira Service Management, REST APIs, SolarWinds, Dynatrace, Azure Monitor, AWS CloudWatch Certifications: itil foundation v4, ivanti neurons administration Commitment: Full Time Workplace: Onsite Languages: English