About this role
Customer Success Specialist at Employer. Location: Houston, Texas, United States. Role: performing troubleshooting, creating content, monitoring engagement Requirements: 2–5 years in customer success or technical support, bachelor\u0002s degree or equivalent experience, strong written/verbal communication, analytical skills, SaaS experience preferred, familiarity with ticketing tools, ability to document and drive product improvements. Category: Customer Service Seniority: Entry Level Tools: Jira Commitment: Full Time Workplace: Onsite Languages: English