About this role
CS Operational Excellence Analyst at Align Technology. Location: São Paulo, São Paulo, Brazil. Role: monitoring processes, developing recommendations, creating documentation Requirements: University degree, 2+ years in customer success/experience roles, strong problem-solving and analytical skills, familiarity with customer experience metrics and methodologies, intermediate English, computer proficiency (Excel, Word). Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word Commitment: Full Time Workplace: Onsite Languages: English