About this role
Sr Administrator (Support & Operations) (36861) at HCLTech: Supercharging Progress | AI, Cloud and Engineering. Location: Noida, Uttar Pradesh, India. Role: providing support, troubleshooting issues, managing knowledgebase Requirements: Provide advanced technical support, troubleshoot and perform root cause analysis for complex incidents, adhere to quality and regulatory standards, resolve tickets within SLAs, update knowledge base, coach and train analysts, and mitigate security issues. Category: Information Technology Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English