About this role
Principal IT Solution Engineer at TTEC. Location: Pasay City, Metro Manila, Philippines. Role: leading qualification, designing solutions, presenting proposals Requirements: Senior pre-sales/solution engineering experience for enterprise BPO or outsourcing, strong CCaaS and infrastructure knowledge, presentation and stakeholder engagement skills, vendor integration experience, AI platform familiarity. Category: Information Technology Seniority: Senior Level Tools: CXone, Genesys Cloud, Amazon Connect, Google CCAI, Cisco, SD-WAN, MPLS Commitment: Full Time Workplace: Remote Languages: English