About this role
Principal IT Solution Engineer at TTEC. Location: Pasay City, Metro Manila, Philippines. Role: leading design, translating requirements, producing documentation Requirements: Senior pre-sales/solution engineering experience across CCaaS and IT infrastructure, strong client-facing and presentation skills, vendor management, AI platform familiarity, and willingness to travel occasionally. Category: Information Technology Seniority: Senior Level Tools: CXone, Genesys Cloud, Amazon Connect, Google CCAI, Cisco, SD-WAN, MPLS Commitment: Full Time Workplace: Remote Languages: English