About this role
Customer Success Manager - Boston at NetBrain. Location: Boston, Massachusetts, United States. Role: managing accounts, owning renewals, driving adoption Requirements: 5+ years in customer success or account management in B2B software; renewal ownership; executive presence; Salesforce proficiency; ability to interpret product usage and drive outcomes. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Gainsight Commitment: Full Time Workplace: Onsite Languages: English