About this role
Bilingual Contact Center Associate at Employer. Location: Philadelphia, Pennsylvania, United States. Role: conducting communication, handling cases, resolving grievances Requirements: Bilingual English/Spanish, customer service experience, high school diploma or equivalent, strong communication and organizational skills, proficient with MS Office and Zendesk, authorized to work in the U.S. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Zendesk Commitment: Full Time Workplace: Onsite Languages: English, Spanish