About this role
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities:
Process orders accurately and efficiently using the client tool (BrightTree).Organize and manage medical documents in PDF format.Upload PDF documents to the client tool as required.Maintain and manage documents via the client's SharePoint system.Perform additional tasks related to order processing and PDF document management as needed.Send and receive reports via email, ensuring all communication is timely and accurate.
Requirements
At least 6 months Back-Office work experienceUS Healthcare BPO experience is an advantageMust be keen to detailsMust be proficient in MS Excel, Word, PDFsGood verbal and written English skillsWilling to work onsite in MakatiAmenable working night shiftBenefits
What can we offer you?
Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you
Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives