About this role
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Roles and Responsibilities:
Manage and maintain schedules, calendars, and appointments for patients. Assist in rescheduling or reallocating resources when absences or changes occur. Provide administrative support to client such as Credentialing and expirables follow-ups.
Requirements
At least 6 months BPO experience handling a Healthcare AccountAbility to prioritize and multitask in a fast-paced environment.Strong problem-solving skills and ability to work independently and as part of a team.Proficiency in using MS ToolsExcellent verbal and written English skillsWilling to work onsite in Shaw Blvd, Mandaluyong Amenable working night shiftBenefits
What can we offer you?
Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you
Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives