About this role
Voyago, Transdev Ontario, is hiring an Operations Supervisor to fill an existing opening based in our Etobicoke & Gormley office, supporting operations across the expanded GTA regions. Your role:
• Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Student Transportation-related operations in assigned areas. • Primarily focusing on internal logistics and coordinating operations between the Schools division and other operations support teams • This individual will work closely with Human Resources and Maintenance to support operations while managing the individuals within the operation. • Help fuel and maintain the cleanliness of the bus. • Directs the activities of staff, ensuring that drivers are meeting the standards set out in various Student Transportation contracts and ensuring business activities continue to be managed during staff vacation/sick leaves • Monitors performance of staff through site visits, completed incident/collision reports and conducts follow-up when required, providing annual performance review input and resolving problems • Coordinate with Health & Safety to arrange training • KPI?s as directed, reviews with drivers and reports back to Operations Manager • Available on-call for divisional emergencies which may include holidays and weekends • Maintains work schedules and ensure coverage is provided at all times • Functions as key contact to support teams such as maintenance, human resources and health and safety • Cover schools runs when required • Oversees the completion of monthly ghosting and deficiency reports • Maintains paperwork and timesheets and oversees all elements of the process • Ensures timely and accurate entering of payroll • Serve as a contact to staff and assist in all forms of employee engagement and regular meetings • Assist and co-ordinate driver on boarding and orientation processes for new hires • Monitor employees license upgrades from start to finish Salary: $59,000 - $63,000 annually Requirements Your profile
• You are safety focused • You are a safe driver with a clean driving record • You have a valid "B" licence (preferred) • You can obtain a clean criminal record search and/or vulnerable sector screening • You have a sound knowledge of the York Region and surrounding areas • You have the ability to work independently • You possess solid communication skills
• You have post-secondary education or equivalent • You have a minimum 2 years experience in a similar role • You have in-depth knowledge of the York Region • You have knowledge of Word, Excel, PowerPoint and Outlook applications • You have excellent, strong proven customer service experience • Student Transportation experience will be an asset Your location By joining the Voyago Schools team in York you?ll find:
• We offer a competitive wage • We provide paid training The Full Time comprehensive benefit package is available Benefits The Perks
• We offer free licence upgrade • We support the development, work-life balance and well-being of our employees • We build a supportive corporate culture that encourages diversity and enables our people to flourish. • We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
• We offer comprehensive benefits packages for full time empl