About this role
Mail Clerk
Dynamic opportunity within the insurance sector supporting national mail distribution and digital imaging operations in a fast-paced environment. This on-site role in Halifax offers exposure to multiple business units, hands-on administrative and document processing responsibilities, and strong growth potential within a collaborative team setting.
What is in it for you:
? Hourly salary of $16.75.
? 6-month contract.
? Full-time position: 37.50 hours per week.
? Weekday schedule from 8 am-4 pm.
Responsibilities:
? Open, prepare, sort, and categorize incoming mail for digital imaging and processing.
? Analyze document content to determine the appropriate business area and work type.
? Apply tracking methodologies for specific mail streams and processes.
? Redirect work accurately to appropriate processing queues to minimize delays and financial impacts.
? Perform indexing and quality verification of front-end and back-end documents.
? Enter and validate client policy, account, group, and customer information accurately.
? Process, verify, scan, index, and prepare cheques for deposit according to established procedures.
? Operate high-speed document scanners in a fast-paced environment.
? Troubleshoot minor software and hardware issues related to scanning equipment and workflows.
? Monitor workflow queues and resolve imaging issues impacting business unit processing.
? Distribute cheques destined for customers and advisors.
? Maintain workflow efficiency while meeting service level agreements and deadlines.
? Provide front-line customer service by ensuring service standards are consistently achieved.
? Prioritize daily tasks and manage multiple responsibilities simultaneously.
? Assist with projects, effort tracking, and administrative tasks such as maintaining barcode stock, faxing, photocopying, filing, and managing courier logs.
? Verify information on original documents and redirect imaged material to alternate processing areas when required.
? Learn and support multiple business unit processing lines within imaging services.
What you will need to succeed:
? High school diploma completed at minimum.
? Experience working in a high-volume, deadline-driven environment.
? Experience operating office equipment and troubleshooting minor hardware and software issues.
? Proficiency with Microsoft Office applications, web applications, and scanning equipment.
? Strong organizational and time management skills.
? Excellent attention to detail and accuracy.
? Ability to work independently and collaboratively within a team environment.
? Ability to manage fluctuating workloads and prioritize short-term tasks effectively.
? Ability to maintain confidential information.
? Strong multitasking abilities and adaptability in a changing environment.
? Effective communication and interpersonal skills.
? Ability to maintain speed and accuracy while meeting deadlines.
? Flexibility to work different shifts if required.
? Personable attitude with the ability to integrate well within a supportive team environment.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality