About this role
Education: College/CEGEP. Work site environment: Non-smoking. Air conditioned. Work setting: Hotel, motel, resort. Budgetary responsibility: $1,500,001 - $4,000,000. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Manage events. Organize and maintain inventory. Supervision: 11-15 people. Computer and technology knowledge: MS Word. Quick Books. Central reservation system (CRS). MS Excel. MS Office. MS Outlook. MS PowerPoint. MS Windows. Transportation/travel information: Public transportation is not available. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Experience: 3 years to less than 5 years.