About this role
Kurzbeschreibung der Stelle <ul><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><strong>Rolle:</strong> Inside Sales Manager (VID) – Expansion im Bestandskundenstamm (Upsell/Cross-Sell) </li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><strong>Mission:</strong> Du entwickelst Bestandskunden aktiv weiter und erzeugst neuen Abo-Umsatz durch strukturierte <br>Online-Beratung und Closing</li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><strong>Impact:</strong> Direkter Umsatzhebel über Abo-Expansion (neu gebucht) + messbare Vertriebseffizienz (Conversion)</li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><strong>Arbeitsweise:</strong> „Inside-first“ – klare Taktung, hohe Kontaktfrequenz, qualifizierte Online-Termine, saubere CRM-Transparenz</li></ul> Diese Aufgaben erwarten Dich <p style="border:0px solid;margin:0px;color:rgb(32,32,32);font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><strong style="border:0px solid;margin:0px;font-weight:600;"><span style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Bestandskunden-Expansion (Farming mit Hunter-Drive)</span></strong></p><ul style="border:0px solid;"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Identifikation von Expansion-Potenzialen im Bestand (Use Cases, Bedarf, Timing) </li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Proaktive Ansprache & Beratung (remote/online), Value Story + Paket/Modul-Logik </li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Upsell/Cross-Sell auf Software & Services → neuer Abo-Umsatz (neu gebucht) </li></ul><span style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><strong style="border:0px solid;margin:0px;font-weight:600;">Online-Termine & Vertriebsoutput </strong></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><br></span><ul style="border:0px solid;"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Qualifizierte Online-Kundentermine planen, durchführen, nachhalten (Bestand) </li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Abschlussorientierte Gesprächsführung: Qualifizieren → Entscheiderbild → Angebot → Closing </li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Steuerung über klare Aktivitäts-KPIs (z. B. Ø ≥ 20 Online-Termine/Woche als Top-Stufe)</li></ul><span style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><strong style="border:0px solid;margin:0px;font-weight:600;">Vertriebseffizienz / Conversion</strong></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><br></span><ul style="border:0px solid;"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Erwirken von Bestellungen (Expansion) in/aus Online-Terminen </li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Fokus auf Erfolgsrate (Bestellungen / Online-Termine) und kontinuierliche Verbesserung</li></ul><span style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><strong style="border:0px solid;margin:0px;font-weight:600;">CRM & Transparenz</strong></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><br></span><ul style="border:0px solid;"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Tagesaktuelle CRM-Systempflege: Call-Reports, Aktivitäten, Outcomes, Pipeline-Status </li></ul><span style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><strong style="border:0px solid;margin:0px;font-weight:600;">Zusammenarbeit</strong></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><br></span><ul style="border:0px solid;"><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Enge Schnittstellenarbeit mit Field Sales/CS/Operations/Marketing (Übergaben, Kampagnen, Umsetzung) </li><li style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Markt-/Kundenfeedback strukturiert zurückspielen (Einwände, Wettbewerbsinsights, Produktfeedback)</li></ul> Damit begeisterst Du uns <span style="font-size:14px;"><strong style="font-weight:bolder;color:rgb(0,0,0);font-family:Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;text-transform:none;"><span style="font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);">Must‑haves</span></strong></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><br></span><ul style="padding-left:2rem;margin-top:0px;margin-bottom:1rem;color:rgb(33,37,41);font-family:'Source Sans Pro', sans-serif;font-size:16px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Mehrjährige B2B Inside Sales / Telesales / Account Expansion Erfahrung (Bestandskunden) </li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Nachweisbare Performance in Upsell/Cross-Sell + Abschluss (Deal Ownership end-to-end) </li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Starke Remote-Kommunikation: Bedarf, Nutzenargumentation, Einwandbehandlung, Closing </li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">KPI-getriebenes Arbeiten: Output, Conversion, Pipeline – Zahlensicherheit im Tagesgeschäft </li></ul><span style="font-style:normal;font-weight:400;text-transform:none;color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:bolder;">Nice‑to‑haves</strong></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><br></span><ul style="padding-left:2rem;margin-top:0px;margin-bottom:1rem;color:rgb(33,37,41);font-family:'Source Sans Pro', sans-serif;font-size:16px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"> Erfahrung mit Abo-/Subscription-Modellen und wiederkehrenden Umsätzen (ARR/MRR-Logik) </li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Erfahrung im Umfeld LEH / Marketing Services / SaaS </li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Routine mit „Activity-to-Revenue“-Mechanik (z. B. Erfolgsrate und Termin-Volumen als Steuerhebel). </li></ul><span style="font-style:normal;font-weight:400;text-transform:none;color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:bolder;">Arbeitsstil / Mindset </strong></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);"><br></span><ul style="padding-left:2rem;margin-top:0px;margin-bottom:1rem;color:rgb(33,37,41);font-family:'Source Sans Pro', sans-serif;font-size:16px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Proaktiv, schnell, verbindlich – „Follow-up is a skill“ </li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">Struktur & Taktung: Wochenplanung, Priorisierung, sauberer Funnel </li><li style="padding-bottom:8px;font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,0);">CRM als Standard (Transparenz, Steuerbarkeit, Lernkurve)</li></ul><strong><span style="font-size:15px;font-family:Arial, Helvetica, sans-serif;color:rgb(0,0,0);">Bereit, Bestandskunden systematisch zu entwickeln? Bewirb dich jetzt – kurz & unkompliziert!</span></strong>