Sales Executive @ Starteam

Job Responsibilities <ul><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Independently handle and develop assigned Customer accounts to increase business share, in alignment with company strategies.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Actively handle account management through proactive engagement and CRM for assigned accounts.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Prepare or finalize quotations in cooperation with BD &amp; Sales.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Engage in active customer relationship management, through customer visits, teams calls, emails, phone calls and other tools available, such as our CRM system.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Collaborate with Sales/Account Manager (AM) to generate new prospect customer and ensure execution of all related activities in targeted market segments following company rules and strategy. Follow-up with all involved departments to win the business.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Support Sales/AM activities to enhance Sales performance and customer satisfaction to grow business, measured by:</span></li></ul><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;"> 1) New Customer Acquisition and Introduction (NCI)</span><br><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;"> 2) RFQ Handling &amp; Tracking</span><br><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;"> 3) New Project Introduction (NPI) &amp; Tracking</span><br><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;"> 4) Enhance conversion of RFQ to NPI to MP</span><ul><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Support Sales for New Customer Development and Account Management proactively by following up all related activities such as handling NDA &amp; contracts, supplier assessment forms, qualifications, enquiries etc.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Support Sales to create new accounts, upgrade accounts and maintain account data of existing accounts in the CRM/ERP system.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Support Sales in ensuring that customer requirements are delivered on time through internal coordination with internal teams and the factory for the entire item life cycle.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Participate in other new business-related meetings (kick off, EQ, …) and provide other departments with customer information, expectations and requirements.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Ensure the maintenance of the item life cycle data in CRM/ERP system accordingly in order to guarantee data quality.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Report conversion rate of new product, performance and trends of delegated accounts.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Ensure strong, collaborative relationships across all departments to enhance operational efficiency and customer satisfaction.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Participate in field travels to customers and customer factory audits/visits with Sales if needed to enhance customer relationships.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Ensure follow-up together with Sales on overdue payments that are escalating from the CS team and maintain updated information in POWER BI.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Perform as a designated backup for Sales/Account Manager during absences, ensuring seamless customer coverage and communication.</span></li></ul> Job Requirements <span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Competencies &amp; Skills:</span><br><ul><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Excellent customer service orientation delivered in a cost-efficient way.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Strong communication and interpersonal skills with the ability to effectively work with people at all levels.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Good negotiation skills and the ability to persuade and influence business partners and peers in critical situations to obtain consensus.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Able to work independently and as part of a team in a pro-active, self-motivated, and responsible manner</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Strong in organization and priority setting, efficient and with attention to detail and the ability to multitask.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Eager to generate new business with a strong growth mindset.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Good analytical and problem-solving skills to assess and manage complex situations.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Good command of spoken and written English and local language, <span>the knowledge of another foreign language such as Italian, German, Spanish, French will be an advantage.</span></span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Proficient in computer skills in Microsoft Office.</span></li></ul><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Education &amp; Work Experience:</span><ul><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Professional education (function-related), bachelor’s degree or equivalent.</span></li><li><span style="color:rgb(18,30,41);font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang SC', 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Minimum 3 years of work experience in Sales or customer service function.</span></li></ul>