About this role
Job Responsibilities <ul><li><span style="font-size:14px;">Administer, monitor and troubleshoot the company’s ERP and other related IT systems, ensuring their availability, security and compliance.</span></li><li><span style="font-size:14px;">Support end users and provide technical assistance and training on the use and functionality of the systems.</span></li><li><span style="font-size:14px;">Develop, test and deploy enhancements, integrations and customizations for the systems, using agile methodologies, DevOps tools and new technologies.</span></li><li><span style="font-size:14px;">Manage and maintain system configuration, backups, patches, upgrades, and migrations.</span></li><li><span style="font-size:14px;">Document and maintain the system architecture, processes, standards, and best practices.</span></li><li><span style="font-size:14px;">Analyze and optimize system performance, scalability and efficiency, using data and metrics. </span></li><li><span style="font-size:14px;">Monitor system availability. Set up alerts and dashboards.</span></li><li><span style="font-size:14px;">Research and evaluate new technologies and solutions that can improve the system functionality and user experience.</span></li><li><span style="font-size:14px;">Collaborate with other IT and business teams to align the system requirements and deliverables with the company’s strategic goals and customer expectations.</span></li></ul> Job Requirements <span style="color:rgb(46,56,73);font-family:SeekSans, 'SeekSans Fallback', Arial, Tahoma, sans-serif;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">Competencies & Skills:</span><ul><li>Knowledge in business and interface processes concerning a global supply chain structure. Basic understanding of manufacturing processes.</li><li>Knowledge of ERP. MES, APS and other systems or applications for with focus on, but not limited to, the organization manufacturing operations. </li><li>Proactive, detail-oriented and able to work effectively under time pressure and deadline driven within a fast-paced, dynamic and customer-oriented environment.</li><li>Solid project management skills with agile methodology with the ability to set objectives, implement action plans, track activities and evaluate project process and results.</li><li>Solid experience in MS SQL, Java, C#, PHP, and Python.</li><li>Familiar with monitoring tools (e.g. Grafana, Prometheus, Nagios).</li></ul>Education & Work Experience:<ul><li>University degree in Computer science or IT related discipline.</li><li>Minimum 3 years of work experience in programming, system development, system administration, or DevOps.</li><li>Excellent command of spoken and written English, Cantonese and Mandarin.</li></ul>