About this role
Your mission As <strong>Director of Key Account Management </strong>at BuildingMinds, you will <strong>own the company’s most strategic client relationships</strong> and drive long-term revenue growth across our key account portfolio. You combine the gravitas of a trusted C-suite advisor with the commercial hunger of a top-performing sales professional — and you use both to <strong>build partnerships that last.</strong><br><em>Note: This is an individual contributor role at launch, with the expectation to build and lead a broader KAM team as the function and portfolio grow.</em><br><br><strong>In detail you will: </strong><br><ul><li>Own the company-wide key account strategy: define prioritisation, set targets with the CCO, and establish the KAM playbook</li><li>Monitor strategy execution and produce executive-level reporting on portfolio health, revenue development, and growth opportunities</li><li>Develop and own strategic account plans for each key account, aligned with company objectives and long-term partnership value</li><li>Serve as senior point of contact and trusted advisor for assigned key accounts, maintaining C-suite relationships</li><li>Proactively originate and close upsell and cross-sell opportunities across your portfolio</li><li>Actively push and influence other KAMs to identify upsell and cross-sell opportunities within their accounts</li><li>Coach and support other Key Account Managers as a senior sparring partner and escalation point (non-hierarchical)</li><li>Lead AI exploration with enterprise accounts — identify where AI capabilities create new value and translate into commercial proposals</li><li>Engage stakeholders beyond existing client contacts, mapping decision-makers and sponsors across each account</li><li>Develop fund and growth strategies per account, identifying new business needs and emerging budget cycles</li><li>Own pricing strategy and commercial structuring for your accounts</li><li>Work closely with a dedicated project team (Project Manager + Solution Engineer) to ensure seamless delivery and client satisfaction</li><li>Coordinate with the project team to translate client needs into solution design and implementation</li><li>Lead contract renewals, negotiations, and commercial governance across your portfolio</li><li>Act as primary escalation point for client concerns — proactively resolve risks before they impact retention</li><li>Zero churn: retain 100% of your key account portfolio</li><li>Successfully close priority deals currently active in pipeline</li></ul> Your profile <ul><li>8+ years in a commercial role and/or 5+ years in the real estate market</li><li>A proven track record of managing and growing complex, multi-stakeholder enterprise accounts</li><li>Strong experience in upsell, cross-sell, and commercial negotiation at director or C-suite level</li><li>Experience in the real estate or PropTech industry (strongly preferred)</li><li>Excellent written and spoken French and English; German is a plus</li><li>The ability to engage and influence at C-suite level with confidence and credibility</li><li>A strategic mindset combined with hands-on execution — you can set the direction and close the deal yourself</li><li>Curiosity and enthusiasm for AI and emerging technology, and the ability to translate it into client value</li><li>Experience working in or with a fast-moving, international scale-up environment</li><li>A collaborative, team-player attitude alongside strong personal accountability</li></ul><br><br><br> Why us? <ul><li>A diverse team with people from all over the world, of all ages with a supportive atmosphere</li><li>A hybrid work policy- 3 days remote (Paris-based, with travel to Berlin and client sites as needed)</li><li>Annual learning budget focusing on people’s professional and personal development</li><li>Apple latest technology for your best efficiency</li><li>The opportunity to shape building sustainability at global scale</li><li>Competitive compensation and benefits plus a variety of snacks and drinks in the office</li><li>Unlimited working contract with 30 days of vacation per year</li></ul>