About this role
Job summary ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
Main duties of the job In the role of Admin Assistant at a Barchester care home, you will manage various responsibilities essential to providing quality care to residents. This includes answering phone calls, managing files, and supporting managers. You will also meet and greet visitors, engage with residents, and show prospective clients and their families around the facility to showcase our distinct environment. Being personable and having an interest in the residents and their families is crucial. Your ability to multi-task, along with good computer skills and a confident phone manner, is necessary for success. Barchester offers training and development courses to help enhance your skills and boost your confidence. A competitive rate of pay and a rewards package, including free training and development, access to well-being tools, retail discounts, referral bonuses, and long service awards, are provided. Additionally, there is a workplace pension scheme. This role offers a rewarding opportunity to contribute to an organization that provides care akin to what you'd desire for your loved ones.
About us Barchester Healthcare is a leading provider in the care home sector, renowned for delivering exceptional care services and facilities across its homes. With a focus on quality care and support, Barchester aims to create environments that foster comfort, engagement, and happiness for residents. The company values its team members and offers a variety of benefits and development opportunities to ensure employees can thrive in their roles. These include competitive pay, comprehensive training, and a suite of rewards and recognition initiatives. Barchester takes pride in its commitment to the well-being of both residents and staff, and the organization promotes a culture of compassion, professionalism, and excellence within all its operations. Building strong relationships with residents and their families is at the heart of Barchester's service delivery, as it continuously strives to enhance the quality and experience of care provided. Those working with Barchester are part of a dedicated team aiming to make a notable difference in the care sector.
Job description Job responsibilities
ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
Workplace Pension scheme, with Employer contributions from 3%
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
Ability to multi-task, good computer skills, confident telephone manner, people skills, genuine interest in residents
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Inverness
IV3 8SD
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)