About this role
Job summary ABOUT THE ROLEAs a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector.
Main duties of the job As a Weekend Receptionist at Barchester care home, you will be the welcoming face that ensures residents and visitors feel at home. This role is key as the first point of contact for everyone who visits the home, helping to create a positive environment. The Receptionist role includes answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and families around. Administrative tasks such as typing, photocopying and filing may also be required. A professional, caring, courteous and well-organised nature is essential for this role. No formal qualifications are required, but a good telephone manner and strong communication skills are important. As part of the rewards package, Barchester offers benefits such as free learning and development opportunities, participation in a profit share scheme, and various discounts.
About us Barchester Healthcare is a leading provider of care homes in the UK, offering a range of services to meet the diverse needs of seniors and healthcare recipients. Barchester's care homes are known for their high standards of residential and nursing care, including specialist dementia care. The organisation prioritises creating a welcoming and supportive environment for residents, staff, and visitors. With a commitment to quality care and customer service, Barchester aims to ensure that everyone in their facilities feels valued and respected. The company offers robust staff training and development programs, considered some of the best in the healthcare sector, to ensure all team members are well-equipped to provide excellent care.
Job description Job responsibilities
ABOUT THE ROLEAs a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
No formal qualifications are required. A good telephone manner and strong communication skills are needed.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Exmouth
EX8 4AB
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)