About this role
Job summary
Were looking for a proactive and detail-orientated Accounts Assistant to join our busy and supportive finance team at The McIndoe Centre on a bank contract.
In this position, youll be responsible responsible for managing the accounts receivable process, ensuring timely and accurate invoicing, payment collection, and ledger maintenance. You will have excellent skills in customer communication, dispute resolution and advanced Excel and reporting skills to help minimize debts and ensure a steady and financially sustainable cash flow.
Main duties of the job
Key responsibilities
Assist with the pre-authorisation of all insured patients admitted to The McIndoe Centre, investigating and resolving any queries or discrepancies with all parties.Raise and issue customer invoices/credit notes in an accurate and timely manner.Investigating and resolving coding discrepancies between authorisation, booking and discharge to ensure no loss of revenue.Managing the collection of all payments from all self-pay patients in accordance with the procedure policy of the organisation.Responsible from reviewing relevant diagnostic testing fees, ensuring relevant sales invoices are raised where applicable.Contribute towards month end reporting via relevant sales accruals and where applicable purchase accruals.Resolve payment discrepancies and disputes efficiently and professionally.Answering telephone queries and collecting payments.Act in such a manner as to satisfy public trust and confidence, to uphold and enhance the good standing and reputation of the perioperative professions and The McIndoe Centre.Ensure that you working ethic remains aligned to our core values as a group: Caring, Friendly, Quality, Integrity and Pride.
About us
Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.
We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.
Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.
We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.
We are committed to caring, and committed to you.
Job description Job responsibilities
Were looking for a proactive and detail-orientated Accounts Assistant to join our busy and supportive finance team at The McIndoe Centre on a bank contract.
In this position, youll be responsible responsible for managing the accounts receivable process, ensuring timely and accurate invoicing, payment collection, and ledger maintenance. You will have excellent skills in customer communication, dispute resolution and advanced Excel and reporting skills to help minimize debts and ensure a steady and financially sustainable cash flow.
Key responsibilities
Assist with the pre-authorisation of all insured patients admitted to The McIndoe Centre, investigating and resolving any queries or discrepancies with all parties.Raise and issue customer invoices/credit notes in an accurate and timely manner.Investigating and resolving coding discrepancies between authorisation, booking and discharge to ensure no loss of revenue.Managing the collection of all payments from all self-pay patients in accordance with the procedure policy of the organisation.Responsible from reviewing relevant diagnostic testing fees, ensuring relevant sales invoices are raised where applicable.Contribute towards month end reporting via relevant sales accruals and where applicable purchase accruals.Resolve payment discrepancies and disputes efficiently and professionally.Answering telephone queries and collecting payments.Act in such a manner as to satisfy public trust and confidence, to uphold and enhance the good standing and reputation of the perioperative professions and The McIndoe Centre.Ensure that you working ethic remains aligned to our core values as a group: Caring, Friendly, Quality, Integrity and Pride.About you
Were looking for someone who brings both technical capability and a positive, team-focused mindset:
Develop collaborative relationships with team members and managers in the business to ensure procedures are adhered to.Be enthusiastic, proactive, flexible and adaptive in the pursuit of achieving the planned business goals and targets.Full understanding of sales ledger.Confident and professional communication with stakeholders.Can operate to deadlines & prioritise workload.Able to use Microsoft Excel to a basic or intermediate level.Working knowledge of Compucare7 and Healthcode.Experience of accounting in an operational finance team.Location: The McIndoe Centre, East Grinstead
Hours: Bank
Rate of Pay: £13.26 p/h
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Person Specification
Administration and Clerical Essential
Full understanding of sales ledger. Confident and professional communication with stakeholders. Can operate to deadlines & prioritise workload. Able to use Microsoft Excel to a basic or intermediate level. Working knowledge of Compucare7 and Healthcode. Experience of accounting in an operational finance team.
Desirable
Able to develop collaborative relationships with team members and managers in the business to ensure procedures are adhered to. Be enthusiastic, proactive, flexible and adaptive in the pursuit of achieving the planned business goals and targets.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Horder Healthcare
Address Horder Healthcare
East Grinstead
West Sussex
RH19 3EB
United Kingdom
Employer's website https://www.horderhealthcare.co.uk/ (Opens in a new tab)