About this role
Job summary
Pharmacy technicians play a very important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. The pharmacy technician will provide support to the network as a whole and each member practice as needed. The aim is to improve the quality of prescribing and patient outcomes across the network through high quality medicines review and optimisation.
Main duties of the job
Medicines Management and Patient Support
Medication Reviews
Clinical and Operation Support
Communication and Collaboration
Auidt, Records and Compliance
Learning and Development
Medicines Management and Patient Support
About us
Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.
Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.
We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.
Job description Job responsibilities
Based:Mereside Medical Practices (Cathedral Medical Centre, Haddenham Surgery, Staploe Medical Centre, Wilburton Office)
Basis:Permanent, Part-time up to 30 hours per week (FTE 37.5 hrs per week)
Salary:£32,715 per annum, pro rata for Part-time
Eligibility:You must be eligible to work in the UK
About Us
Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.
Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.
We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.
The Role
Pharmacy technicians play a very important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. The pharmacy technician will provide support to the network as a whole and each member practice as needed. The aim is to improve the quality of prescribing and patient outcomes across the network through high quality medicines review and optimisation.
Your Responsibilities
Medicines Management and Patient Support
Communicate effectively with patients, carers, and families to promote safe and effective medicines use Provide lifestyle advice and refer patients to other services when appropriate Conduct medicines reconciliation, handle medication queries, and ensure continuity of care across settings Perform technical medication reviews, support Structured Medication Reviews (SMRs), and assist with administration such as inhaler technique and compliance aids Support care home residents with reconciliation, synchronisation, safety training, and medication changes.
Medication Reviews
Level 1 - technical review of prescription - such as tidying up repeats, synchronisation, checking compliance and understanding, identifying patient concerns, looking for interactions. (This would usually lead to a more targeted review by the clinical pharmacist).
Clinical and Operational Support
Implement and monitor electronic repeat dispensing and shared care protocols Support antimicrobial stewardship and evidence-based prescribing Assist in clinical audits, quality improvement initiatives, and large-scale medication switches or formulary updates Promote prescribing efficiency, safety, and best practice across the Primary Care Network (PCN) Supervise prescription processing, improve medicines optimisation, and help meet QOF, DES, and CQC targets.
Communication and Collaboration
Liaise with GPs, pharmacists, nurses, and local pharmacies to resolve medication issues and ensure safe transitions of care Maintain professional and sensitive communication with patients, considering accessibility and consent Contribute to shared learning and consistency across PCN practices.
Audit, Records and Compliance
Maintain accurate clinical records on SystmOne Support audits, data collection, and performance reporting Uphold confidentiality, data protection, safeguarding, and infection control standards.
Learning and Development
Maintain GPhC registration and CPD portfolio Engage in supervision, appraisal, and quality improvement activities Participate in staff training, clinical governance, and multidisciplinary education sessions.
Medicines Management and Patient Support
Follow policies and procedures, manage workload effectively, and report incidents or complaints promptly Promote equality, diversity, and inclusion in all aspects of work. Adhere to health and safety standards and uphold the professional image of the PCN.
You should have or be:
GCSEs in Maths and English (Grade C or above) GPhC registration Strong communication, organisation, and IT skills Experience managing patient medication and using clinical systems (e.g. SystmOne) Resilience, teamwork, and self-motivation Enhanced DBS, satisfactory references, and ability to travel locally.
It would be an advantage if you also:
> 3 years primary care experience Further qualifications/training Full UK driving licence with access to a vehicle.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.
If you are interested in this role, please send a CV and covering letter to:
Closing date: 24 July 2026. Please note we reserve the right to close this vacancy early. If you have not received a response within 2 weeks of the closing date, please consider your application unsuccessful on this occasion.
Person Specification
Experience Essential
GCSEs in Maths and English (Grade C or above) GPhC registration Strong communication, organisation, and IT skills Experience managing patient medication and using clinical systems (e.g. SystmOne) Resilience, teamwork, and self-motivation Enhanced DBS, satisfactory references, and ability to travel locally.
Desirable
> 3 years primary care experience Further qualifications/training Full UK driving licence with access to a vehicle.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mereside Medical Group
Address Brewhouse Lane
Soham
Ely
Cambridgeshire
CB7 5JD
United Kingdom
Employer's website https://www.meresidemedical.nhs.uk/ (Opens in a new tab)