About this role
Job summary Job title: Practice Manager Location: Southglade Medical Practice Salary: Up to £45,000 depending on experience Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can ...
Main duties of the job The Practice Manager role at Operose Health is key in managing and leading the practice both operationally and strategically, ensuring targets are met, budget is maintained, and practice development occurs. Responsibilities include line management of administrative staff, clinical rota organization, and ensuring effective communication within the practice. The ideal candidate should hold a degree in management or finance, possess significant experience in people management, and be proficient in Microsoft Office. An annual salary up to £45,000 is offered, along with benefits such as 27 days annual leave plus bank holidays, and career development opportunities.
About us Operose Health is committed to delivering local primary care at scale, focusing on improving access, outcomes, and patient experience. Their values are encapsulated in their commitment to CARE: Caring, Ambitious, Resourceful, and Excellence. They endorse a culture that listens, supports, and empowers their employees and patients alike. Operose Health seeks to revolutionize the future of primary care through determination and passion, fostering an ambitious yet resourceful environment. With a devotion to lifelong learning, they aim to enhance the quality of their services. Operose Health's mission is to be the best for their employees and NHS partners.
Job description Job responsibilities
Job title: Practice Manager
Location: Southglade Medical Practice
Salary: Up to £45,000 depending on experience
Hours: 37.5
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities: Key duties will include:
Working with the site clinical and operational leas to manage and lead the practice both operationally and strategically, ensuring achievement of targets, delivery within budget and the development of the practice. This include line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the regional manager and clinical leadership. Ensuring there a system in place to effectively communicate with the staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group. In addition, you will be required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.Ideal Candidate: Interested? What you will need to be considered:
Degree level certification in relevant management or finance qualification. Significant people, appraisal, performance management systems and dealing with public/patients experience as well as good working knowledge of employment law, health and safety and employment contracts. Experience with Microsoft office software. Able to demonstrate experience of developing and working with a team and experience of working within a budget and increasing income. Package Description: What we can offer you as a Practice Manager:
Annualsalary of up to £45,000 depending on qualifications and experience. 27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system. Variedopportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.
Person Specification
Qualifications Essential
Degree level certification in relevant management or finance qualification, experience in people management, appraisal, performance systems, and dealing with public/patients, knowledge of employment law, health and safety, employment contracts, and proficiency in Microsoft Office.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Operose Health
Address Operose Health
Nottingham
NG5 5GU
United Kingdom
Employer's website https://www.operosehealth.co.uk/ (Opens in a new tab)