About this role
Genesys Cloud Sr Engineer | CRM Engineering at C6 Bank. Location: São Paulo, São Paulo, Brazil. Role: building flows, implementing integrations, troubleshooting incidents Requirements: Solid experience with Genesys Cloud CX, building and maintaining Architect flows for voice/digital channels, implementing REST API/Webhook/Open Messaging integrations, production support, troubleshooting, and observability; 100% onsite in São Paulo. Category: Engineering Seniority: Senior Level Tools: Genesys Cloud CX, Architect, REST APIs, Webhooks, Open Messaging, Archy, Git, CI/CD Certifications: genesys cloud cx developer (gcx-gcd), genesys cloud cx architect (gcx-arc), genesys cloud cx professional (gcx-gcp), ai platforms Commitment: Full Time Workplace: Onsite Languages: Portuguese