About this role
Quality Team Lead - English at Overview. Location: Malaysia. Role: Lead team, Monitor interactions, Deliver coaching Requirements: Bachelor’s degree or diploma; fluent English; 3–5 years QA in BPO/call center; 1–2 years in team lead; strong analytical, communication, leadership; report creation; QA tools; shift flexibility. Category: Quality Assurance Seniority: Mid Level Tools: QA tools, Reporting tools Commitment: Full Time Workplace: Onsite Languages: English