About this role
Technical Support Supervisor (SDQ) at Hire Horatio CX. Location: Dominican Republic. Role: leading teams, coaching, monitoring metrics Requirements: Leads a technical support team; strong English; CRM and analytics; SaaS/EdTech experience. Category: Information Technology Seniority: Mid Level Tools: Gorgias, CRM, Cloud Telephony, Microsoft Excel, Google Sheets Commitment: Full Time Workplace: Onsite Languages: English