About this role
Team Lead Supervisor (SDQ) at Hire Horatio CX. Location: Santo Domingo, Dominican Republic. Role: Lead team, Provide support, Handle escalations Requirements: Lead and develop a customer service team; English proficiency; CRM and analytics experience; multi-channel support; 3+ years supervisory experience. Category: Customer Service Seniority: Mid Level Tools: CRM software, Cloud-based telephony, Excel, Google Sheets Commitment: Full Time Workplace: Onsite Languages: English