About this role
Lead Escalation Engineer at Cloud Software Group. Location: Bangalore, Karnataka, India. Role: Lead escalation, Mentor engineers, Coordinate stakeholders Requirements: Lead Escalation Engineer with 10+ years in a support role; strong troubleshooting, mentoring, and cross-functional collaboration. Category: Information Technology Seniority: Senior Level Tools: Postman, TCP/IP, Windows Server, IIS, Active Directory, DNS, File Servers, SSO, SAML 2.0, NetScaler, PowerShell, Python, Bash, Azure, OKTA, ADFS, NAS, SSL, WAN, Citrix Netscaler, F5 BigIp Commitment: Full Time Workplace: Onsite Languages: English