About this role
Team Lead (Supervisor) at Intouchcx. Location: Philippines. Role: Manage CSRs, Train and develop staff, Monitor performance Requirements: High school diploma required; 1-2 years contact center experience; 1 year in a lead/supervisory role; escalated issue handling; proficient typing (30 WPM); Google Suite knowledge preferred. Category: Customer Service Seniority: Mid Level Tools: Google Workspace, Google Sheets, Google Slides, Google Docs, Drive Commitment: Full Time Workplace: Onsite Languages: English