About this role
Customer Experience Lead at MealSuite. Location: Sydney, New South Wales, Australia. Role: managing support, leading implementations, driving retention Requirements: 3+ years in customer-facing roles across support, success, or implementation; B2B SaaS experience; ability to manage customer portfolios, lead implementations, troubleshoot technical issues, and use Salesforce or Zendesk. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Zendesk Commitment: Full Time Workplace: Hybrid Languages: English