About this role
Helpdesk Lead at DigaCore Technology Consulting. Location: Lakewood, New Jersey, United States. Role: leading team, managing coverage, monitoring metrics Requirements: Experience leading or mentoring technical support staff, background in IT support/helpdesk, strong communication and decision-making, familiarity with MSP operations and metrics monitoring. Category: Information Technology Seniority: Mid Level Tools: ConnectWise, BrightGauge, Nilear, Microsoft 365, Azure Commitment: Full Time Workplace: Onsite Languages: English