About this role
Client Services Lead at Russell Creek Pet Clinic & Hospital. Location: Grand Rapids, Michigan, United States. Role: guide team, coach staff, coordinate workflow Requirements: 3+ years client service experience; veterinary experience preferred; experience leading teams; coaching, scheduling, conflict resolution, SOPs, and sales initiatives. Category: Customer Service Seniority: Mid Level Tools: customer relationship management (CRM) software, front desk software, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English