About this role
Team Lead (Supervisor) at Intouchcx. Location: Tegucigalpa, Francisco Morazán Department, Honduras. Role: managing staff, coaching employees, analyzing reports Requirements: High school diploma, 1+ year contact center experience with ≥1 year supervisory experience, ability to type 30 WPM, Google Suite and spreadsheet proficiency, escalations experience, flexible to work varied shifts and holidays. Category: Customer Service Seniority: Entry Level Tools: Google Sheets, Google Slides, Google Docs, Google Drive Commitment: Full Time Workplace: Onsite Languages: English