About this role
Dutch Cx Team Lead at Vintage Cash Cow. Location: Leeds, England, United Kingdom. Role: leading team, resolving escalations, coaching staff Requirements: Fluent Dutch required; minimum 1 year leadership in a customer-facing/support environment; experience managing KPIs, SLAs and escalations; coaching and HR policy knowledge; CRM familiarity and strong tech skills. Category: Customer Service Seniority: Entry Level Tools: WhatsApp, CRM systems Commitment: Full Time Workplace: Onsite Languages: Dutch, English